If your brand is not giving superior Customer Service during this time, your brand could suffer severe consequences in the future.
By Donna Horwedel – Impact Marketing President
Watch this 30 second video portraying a sales office for new homes in a Hot Market.
Click on the link below.
Watch this 30 second video portraying a sales office for new homes in a Normal Market.
Click on the link below.
Let us evaluate homebuilder responsiveness and quality of follow-up, to on-line sales leads.
Our studies show a range of performance, when it comes to frequency, duration and quality of follow-up.
Video Mystery Shops are a test of the sales process. AI Coaching apps enable practice for that test. Sales managers can specify a buyer profile, storyline and objections, to see how a sales professional will respond. Role play, self-recordings and AI coaching apps are used to enhance skills. A Video Mystery Shop will test response to specific buyer behaviors.
